![]() Did I really pay for worthless Amazon gift cards?.In fact, Facebook, like other giant companies such as Amazon and eBay, typically ignores these types of inquiries from our team: Unfortunately, I knew that his case was likely one that we could not successfully advocate.Īlthough we receive many requests for help concerning banned Facebook accounts, our track record for resolving these cases is zero. When I received Birch’s request for help, I reviewed his giant paper trail. Not knowing where else to turn, his next email was to the Elliott Advocacy team. What kind of %#*& customer service is this that it takes over five months toĮven try to get ahold of a real human being to help with a problem!!!! (Facebook team) There seems to be no appeal process if you’re banished from Facebookīut Birch was anything but “understanding” about this decision. We appreciate your understanding, as this decision is final. Unfortunately, for safety and security reasons, we can’t provide additional information as to why your account was disabled. To learn more about Facebook’s policies, please review the Facebook Statement of Rights and Responsibilities: We’ve determined that you are ineligible to use Facebook. The Facebook Team did not respond in the way Birch hoped.Īlthough initially, Birch’s paper trail shows what appears to be auto-generated responses to his pleas, Facebook soon sent a definitive answer. I miss my family and friends on Facebook. It was an accident and it won’t happen again. This has been such a stressful five months. I also have several family members that I can only get in contact with through Facebook. I’ve had this account since my teen years and want to get all my photos and memories back. All I use it for is to keep in contact with friends and family. Throughout the next several months, Birch continued to send a steady stream of emails to the Facebook team. Please, I just want my account back.” The Facebook Team: “You’re ineligible to use Facebook.” “The Facebook scanner detected it was inappropriate. I did not post it on Facebook,” Birch pleaded. “I sent this photo through a private Facebook message. He insists that uploading the “partial nude” was a mistake and he thought Facebook Messenger was private.įYI: Facebook Messenger isn’t private. He’s sent numerous emails to the Facebook team asking, then begging, them to forgive him and reactivate his account. Compare and buy travel insurance now at. Our unbiased comparison engine allows travelers to read reviews, compare pricing and benefits and buy the right policy with a price guarantee, every time. makes it fast and easy to compare and buy travel insurance online from top-rated providers. A few minutes later, I received an alert that Facebook blocked me.”įrom that moment last summer, Birch has been on an aggressive crusade to get his Facebook account reactivated.Įlliott Advocacy is underwritten by. “I was on my laptop and I accidentally sent a partial nude photo. “After a concert, I logged onto Facebook and was talking to a friend,” Birch recalled. Surprise! Facebook Messenger is not privateīirch says that his unexpected Facebook troubles began one evening when he was using Facebook Messenger. Because as we saw this week, no one is immune to a Facebook banishment - not even the President of the United States. So it’s crucial that users acquaint themselves with Facebook’s community standards - before they end up on the outside looking in. Unfortunately for them, this goal may be impossible. These former Facebookers who contact us all want the same thing: to reclaim their accounts and return to the popular virtual community. We know from the plethora of requests for help that we receive about locked accounts that Facebook is more willing than ever to ban users who don’t follow their rules. And he’s not prepared to take no for an answer.īut is there any way back into the Facebook community after you’ve been banned? He says he’s learned from his “little” mistake and would like Facebook to lift the ban and accept his apology. The social media giant won’t tell him why he’s permanently banished, but Birch thinks he knows where he went wrong. Jason Birch is just one of tens of thousands of bewildered people who have ended up on the outside looking into Facebook. Many former Facebook users have recently found this out the hard way. Can you get banned from Facebook forever? The answer is most certainly “yes.”
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